REFUND & RETURNS POLICY
Effective date: April 15, 2026
1. Eligibility for Returns
Products may be eligible for return within 14 days if:
- Damaged on receipt
- Incorrect product delivered
2. Return Process
Contact us at info@asilisignaturesix.com with:
- Order number
- Photos of damage (if applicable)
- Reason for return
We will review and instruct on return shipping.
3. Refunds
Once returned and inspected:
- Refund will be issued to the original payment method.
- Shipping costs are non-refundable (unless damage was our fault).
4. Exchanges
Exchanges are subject to availability.
5. Exceptions
Custom orders, bespoke pieces, or items damaged after delivery are not returnable.